FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.FAQ (Plastic Pallet)

How can I choose the suitable plastic pallet?

It depends on 3 main factors:
a.The design of the pallet, we have three-runners type, and six-runners type,nine-feet type and double sided type.
b. The material of the pallet, normally HDPP or HDPE, we also have different levels of those like Virginal, General, Recycled, and Black materials.
c. The method of production, generally it is injection molding and blowing molding.
Just tell us your needs and requirements, we will select the right pallet for you.

Can I have my customized type and logo?

Yes, of course. We are good at customized products, any needs of customization or OEM service, please contact us for more information. For appearance change, like Logo, outlook adding, print it would be easy to achieve.

Can I have a sample for testing?

We are pleasured to offer sample for your check and testing, and also believe our products will satisfy you.

Do you accept Paypal, Weston Union,and trade assurance except of TT and L/C?

Don’t worry, all our work is to help you get satisfied products and keep your money safe before receipt.
So we accept all payment method you choose.

How long can I get mass cargoes after payment?

Generally 10-15 days. Please contact us directly for details.

2.FAQ (Plastic Crate)

How can I find the size and color I need?

Please contact our customer service, and he will find the best product for you according to your requirements.

How long is your delivery time?

Generally it is 3-5 days if the goods are in stock. or it is 5-7 days if the goods are not in stock, it is according to quantity.

Do you provide samples? is it free or extra?

Yes, we could offer the sample for free charge but do not pay the cost of freight.

Do you provide a related sourcing service?

Yes, storage & material handling products are totally different from some other products. Sometimes you can not buy just from one supplier for a full container load. We have many good related product partner resources, we can help you to combine a full container load shipment.

Do you provide customized service?

Yes, we can offer you a customized logo, logo printing, customized package, and customized color for our existing product line. Also, we'd like to do customized design, tooling making, and plastic injection together, you can get a one-stop service for customized plastic parts.

By the way, we'd like to accept any negotiation of sharing the tooling cost to develop new products. Share the tooling cost, face a different market.

3.FAQ (Plastic  Garbage Bin)

Can I customize the product and packaging?

Of course, I will meet all your needs with the most professional attitude.

How do you ensure a stable supply of products?

Besides our factory, we have more than 50 cooperative factories, export more than 300 containers every month, and have warehouses in Germany and America, so don’t need to worry about the supply.

Can I get a sample to test the quality?

We can provide free samples, but you need to pay for shipping.

What about the lead time for mass production?

Generally, our delivery time is 7-15 days. Please contact us at a specific time.

How can I get a quotation quickly?

Please let us know the everything you need , our staff will reply to you in 24 hours.

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